How Long Does It Take To Receive Money From Xoom

iPhone Screenshots

Xoom is the fast, safe, and reliable way to send money to friends and family abroad. We have you covered with:

24/7 transaction protection and fraud monitoring. Because we're a PayPal service, your transactions and financial info are secured by PayPal's trusted technology

Competitive and transparent rates for you, and no transaction fees for your contacts

Easy access to your PayPal wallet, so you can use your PayPal payment methods on Xoom

Upfront delivery times and real-time tracking updates, so you know when your money will be delivered

Multiple ways to send, including bank deposits, cash pickup, and mobile wallet transfers

Quickly reload mobile phones. Just log in to Xoom, enter your contact's number, and pay in seconds

Send money directly to friends and family – they don't need a PayPal or Xoom account

Mexico

Send money to all major banks including BBVA Bancomer, BanCoppel, Banorte, and Banamex. Money is typically available same day*. Your contacts can pick up cash from over 41,000 trusted locations like OXXO and Elektra. Money is typically available in minutes*. Reload minutes to Telcel, ATT&T, and others

The Philippines

Send money to over 35 banks including Banco de Oro and Bank of the Philippine Islands. Your contacts can pick up cash from over 12,000 reliable locations like Cebuana Lhuillier and M. Lhuillier. Money is typically available in minutes* when you send to banks or for cash pickup

India

Send money to all banks in India including State Bank of India, ICICI, HDFC Bank, and Axis Bank. Send via UPI ID or with your contact's bank info. Your contacts can pick up cash from over 100,000 convenient locations like Muthoot Finance and Manappuram Finance. Money is typically ready in minutes* when you send to banks or for cash pickup

Dominican Republic

Send money to all major banks including BanReservas, Banco BHD, and Banco Popular. Money is typically available next business day*. Your contacts can pick up cash from over 500 trusted locations like Caribe Express and Banco BHD León. Money is typically available in minutes*. You can even send money to someone's doorstep via Caribe Express or Remesas Dominicanas

Colombia

Send money to all major banks including Bancolombia and Davivienda. Your contacts can pick up cash from over 2500 locations like SuperGiros and Bancolombia.

You can even send money to friends and family who live in the United States! Send money to your contact's bank account, or their Visa or MasterCard debit card. Your contacts can pick up cash from over 5,000 locations like Ria. Money is typically ready in minutes* when you send to banks or for cash pickup

You can also send to: Albania, Algeria, Argentina, Armenia, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Botswana, Brazil, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cayman Islands, Chile, China, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Djibouti, Ecuador, Egypt, El Salvador, Eritrea, Estonia, Ethiopia, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Liberia, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Mali, Malta, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Samoa, Saudi Arabia, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Swaziland, Sweden, Switzerland, Tajikistan, Tanzania, Thailand, Togo, Tonga, Tunisia, Uganda, Ukraine, UAE, UK, Uruguay, Vietnam, Zambia, Zimbabwe

*Transfers subject to review and may be delayed or stopped if an issue is identified

What's New

We regularly make improvements to the app with each release.

Our latest update contains fixes and enhancements to make your sending experience more seamless.

Ratings and Reviews

4.8 out of 5

869.4K Ratings

If you need a trustworthy service DONT use Xoom

Their service used to be good. Not anymore. If you need a trustworthy and quick way to send money, don't use Xoom. I've been using for a while and in the couple of months it has been just an frustrating experience with a customer service that's sounds like they are trained to give you a few words excuses and normally they are: "I'm sorry for the inconvenience but there's nothing we can do". They have been delaying the delivery of the money. Not sure why but I sent some money to my sister and nephews last Christmas for food and gifts as they live in another poor country and it took 4 days until she was able to get the money. Needless to say they got after Christmas, but the money was out of my account. It was very stressful and the customer service didn't gave me an straight answer or why it was taking so long. Now here I am again. Second time, 24 hours later after I sent, waiting for a transfer that is already out of my account but not on the destination on time again. I gave them a second chance. I'm done with Xoom. Unfortunately.

We're sorry to hear that. Please email us at help@xoom.com so that we can assist you.

Scary Business Practice

Used Xoom a couple of times successfully. I Had to reset my password and it warned me that if i forced a reset it would have to delete all my saved bank accounts. Good security practice which I'm fine with so i went ahead with it. Then when i was processing a transfer I entered my bank account and it returned an error stating that this account already existed.. I tried my debit card and received same message. but I thought that it deleted all my previously saved accounts? I didn't get an option to use a saved account. Called customer service and the person very briefly told me that they could. It delete my accounts in the backend and there was no way for me to try to use them so there is nothing they can do and that the only option was for me to use another account. I explained that those were my only two accounts checking and debit and that I don't have a different account to use. Normally people just have one checking account. His answer bluntly was "sorry there is nothing we can do". He pretty much told me that I have to go do business with someone else. Needless to say I created an account with Remitfy and worked perfectly as advertised. cheaper fees also. Now I need to figure out how to get Xoom to delete my accounts from their systems. It's scary to know that they keep everyone's accounts in their databases permanently and their systems is so messed up that their customer service is telling people that they can't erase them!!

This app/company is AWFUL

This company is profoundly dysfunctional. Transactional security is high touch - which can be a positive - but because customer service and verification is totally non responsive, completing transactions is impossible. After attempting to complete a relatively low dollar value transaction, I received an email a few DAYS later that the transaction had been canceled for "security reasons" - nothing more specific. The email instructed me to write to its "appeals" department to dispute the cancellation. I did so. TWO WEEKS later I had still received no response. I called their "customer service" - communication was extremely difficult. I was asked a host of redundant and inane questions. After 20 minutes I was told that everything was verified and that the transaction would go through. To my surprise, I received an email inviting me to attempt another transaction - in other words the company would not complete the original transaction on its original terms, but expected me to "try again." I had just wasted TWO and a half weeks attempting to verify a transaction this company was not going to honor even after I had "successfully" verified it. This is obviously problematic when you are sending or receiving money internationally and have exposure to changes in exchange rate. My wife ultimately completed the transaction without incident on TransferWise. I hope PayPal can get it's money back for this lemon.

App Privacy

The developer, Xoom Corporation, indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Financial Info
Location
Contact Info
Identifiers
Usage Data
Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

Xoom Corporation

Size

248.8 MB

Category

Finance

Compatibility

iPhone: Requires iOS 12.0 or later.

iPod touch: Requires iOS 12.0 or later.

Languages

English, Dutch, French, German, Hungarian, Italian, Korean, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Vietnamese

Age Rating

Copyright

Price

Free

Developer Website
App Support
Privacy Policy

Supports

Family Sharing

With Family Sharing set up, up to six family members can use this app.